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Frequently Asked Questions
We’ve provided all the answers to the most frequently asked questions we get. Please review these FAQs before contacting us, as there is a good chance your question is addressed here.
Where can I use Apple Pay?You can use Apple Pay to make payments at any merchant where contactless payments are accepted. Simply look for the contactless symbol or Apple Pay mark. You may also use Apple Pay in-app and on the web with Safari when you see the “Buy with Apple Pay” button or Apple Pay as a payment option.
Which cards are eligible for Apple Pay?Currently, only the mCard is available on Apple Pay.
What is my Device Account Number, and where can I find it?"All cards stored in Apple Pay are allocated a Device Account Number. This unique number ensures your payment information isn’t stored on your device or shared with the merchant when making a payment. You can find your Device Account Number by opening the Wallet app, selecting your card and tapping the (i) symbol in the bottom righter corner.
Where can I find out more information about Apple Pay?To find out more information on how to make secure payments and set up Apple Pay with your Card, please visit our Apple Pay webpage or apple.com/apple-pay/.
What Apple devices are compatible with Apple Pay?Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps (requires iPhone 6 or later); with iPad Pro, iPad (5th generation), iPad Air 2, and iPad mini 3 and later in apps and websites in Safari; and with Mac (2012 or later) in Safari with an Apple Pay-enabled iPhone or Apple Watch. For a list of compatible Apple Pay devices, see here.
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